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The agent machine refused the connection

I have a problem with Job Status : The agent machine refused the connection

According to https://ask.electric-cloud.com/questions/6739/agent-io-connection-refused.html it occurs because of version difference between server and agent.

I'm using ElectricFlow Server 8.0, how can I download Agent 8.0 ?

avatar image By wjjo@suresofttech.com 60 asked Dec 21, 2017 at 06:55 AM
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1 answer: sort voted first

What are the versions of your agent? I've seen installations with different versions of agents and servers work well, because the protocol is backwards compatible.

Also, the question you marked above has a suggestion for getting more details - does that help?

Finally, my guess is that maybe you have a firewall issue that is (likely) blocking port 7800 bidirectionally between your machines.

The software download is typically available to your company via ShareFile, and account access is given to one or more members when you're set up with the software. Your internal EC point of contact should have that information.

avatar image By marcoman 2.2k answered Dec 21, 2017 at 02:37 PM
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